Logon Manager IS Preventing The MATLAB Java Application From Opening (Doc ID 1992818.1)

Last updated on MARCH 25, 2015

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

A java application called MATLAB fails to open when Logon Manager is running.


Logon Manager should not interfere with or prevent other applications from running.

The issue can be reproduced at will with the following steps:
1. Start Logon Manager on the workstation.
2. Launch the MATLAB application.
3. The MATLAB splash screen flashes and the application fails to open.

When Logon Manager is not actively running on the desktop or the Java Helper Object (ssojho.dll) is disabled, the MATLAB application can be opened successfully and the issue does not reproduce.

Cause

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