Import Server Error Connecting to SMTP Server "There was an error connecting to the SMTP mail server. Context[SMTPSEND] Error: 9"
(Doc ID 1993228.1)
Last updated on OCTOBER 10, 2019
Applies to:Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.
Import Server is failing to connect to the SMTP server with error:
There was an error connecting to the SMTP mail server. Context[SMTPSEND] Error: 9
Testing in a telnet session appears to be successful. When activating the Import Server job, the following error is returned in the Import Server log:
When examining the smtp.log file generated by enabling the registry setting "EMAILLOGFILENAME", the following appears:
Performing DNS lookup: <server_Name>
Connecting to: xxx.xxx.xxx.xxx
Error Connecting to [ <Server_Name> ]. # 10013
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