Capture Import Server does not Import BMP, GIF or PNG File Types (Doc ID 1993557.1)

Last updated on MARCH 26, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Import Server is not importing .gif, .bmp or .png files.  A sample logging of this issue may appear as:

03/26/15 06:31:05 1102 Start processing Folder / List File Provider: <JOB 1>.  Import Server v10.1351.7
03/26/15 06:31:05 1108 --------------------------------------------------------------------------------
03/26/15 06:31:05 1105 Start processing batch C:\Users\vicook\Desktop\CathyImportServer\logo.png.
03/26/15 06:31:05 1106 Importing Folder / List File Provider batch C:\Users\vicook\Desktop\CathyImportServer\logo.png into batch ODC_143_0326152346568.
03/26/15 06:31:05 3116 Processing file [C:\Users\vicook\Desktop\CathyImportServer\logo.png].
03/26/15 06:31:08 -1 ValidateImageFile - Error Number: -2147171501, Error Desc: Cannot open the image file.
03/26/15 06:31:08 1204 ***Warning*** The format of image [C:\Users\vicook\Desktop\CathyImportServer\logo.png] is invalid.
03/26/15 06:31:08 1124 File processing complete.  0 page(s) added to batch
03/26/15 06:31:08 1116 No pages were added to the new batch.  This batch will be removed.
03/26/15 06:31:09 1310 ***Error*** Error occurred during batch importing, import item C:\Users\vicook\Desktop\CathyImportServer\logo.png did not import.  Provider: Folder / List File Provider  Job: <JOB 1>
03/26/15 06:31:09 1104 Job [<JOB 1>] is finished.

  

Cause

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