Unable to Run Packaged Application Installed in DBAAS_MONITOR Workspace (Doc ID 1994109.1)

Last updated on OCTOBER 24, 2015

Applies to:

Oracle Database as a Service - Version N/A and later
Oracle Application Express (formerly HTML DB) - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

A packaged application (ex. Bug Tracking / Incident Tracking, etc.) has been installed successfully in the DBAAS_MONITOR workspace.

There are no errors at installation time, however, when trying to run the application, the following error is seen:

The following error has occurred while executing the error handling callback: ORA-06550: line 5, column 38: PLS-00201: identifier 'EBA_BT_FW.APEX_ERROR_HANDLING' must be declared ORA-06550: line 5, column 1: PL/SQL: Statement ignored ORA-06550: line 6, column 12: PL/SQL: ORA-00942: table or view does not exist ORA-06550: line 4, column 5: PL/SQL: Statement ignored

Changes

 This is a newly created Database Cloud Instance.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms