Frequently Asked Questions: Outside In Technology (OIT) In WebCenter
(Doc ID 1996164.1)
Last updated on JULY 20, 2024
Applies to:
Oracle WebCenter Content - Version 11.1.1.8.0 and laterOracle Outside In Technology - Version 8.4.0 and later
Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.
Purpose
The purpose of this document is to answer frequent collaboration questions about OIT in WebCenter products.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| OIT Product Overview |
| Q1: What is OIT used for or what does it do? |
| Installation/Configuration/Platforms/Environment Variables |
| Q1: What platforms are supported? |
| Q2: Where can I find the latest OIT patch for WebCenter? |
| Q3: Why is there a different set of OIT programs for different operating systems? |
| Q4: Why is there only a 32-bit version OIT for linux and not a 32-bit version and 64-bit version? |
| Q5: $LIBPATH or $LD_LIBRARY_PATH or $SHLIB_PATH? Which is correct? |
| Q6: How do we know when $DISPLAY and/or $GDFONTPATH are needed? What are these used for? |
| Troubleshooting |
| Q1a: What tracing and configuration settings can be used to debug issues involving OIT? |
| Q1b: How to check if all the required shared libraries are installed and available? What is ldd and why should I care? |
| Q1c: How to check the version of OIT |
| Q1d: How to check the version of specific OIT executables or libraries |
| Q1e: How can I run various OIT apps from the command line (textexport, htmlexport, dcexport, exsimple, CaptureOITExport, PDFExport). |
| Q2a: Why do documents not have the same font after conversion? |
| Q2b: How do we fix font problems? |
| Oracle product integrations |
| Q1: How is it used by Content Server, URM, InboundRefinery or Enterprise Capture? |
| Q2: What other Oracle products use OIT? |
| Q3: What components on Content Server or InboundRefinery use OIT? |
| Q4: How do I know if/when I should file an OIT bug versus a bug against my product? |
| Q5: How do I file an OIT bug? |
| References |