My Oracle Support Banner

Frequently Asked Questions: Outside In Technology (OIT) In WebCenter (Doc ID 1996164.1)

Last updated on MARCH 11, 2022

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Oracle Outside In Technology - Version 8.4.0 and later
Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Purpose

 The purpose of this document is to answer frequent collaboration questions about OIT in WebCenter products.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers
 OIT Product Overview
 Q1:  What is OIT used for or what does it do?
 Q2:  What are some helpful KM notes?
 Installation/Configuration/Platforms/Environment Variables
 Q1:  What platforms are supported?
 Q2:  Where can I find the latest OIT patch for WebCenter?
 Q3:  Why is there a different set of OIT programs for different operating systems?
 Q4:  Why is there only a 32-bit version OIT for linux and not a 32-bit version and 64-bit version?
 Q5:  $LIBPATH or $LD_LIBRARY_PATH or $SHLIB_PATH?  Which is correct?
 Q6:  How do we know when $DISPLAY and/or $GDFONTPATH are needed?  What are these used for?
 Troubleshooting
 Q1a:  What tracing and configuration settings can be used to debug issues involving OIT?
 Q1b:  How to check if all the required shared libraries are installed and available?  What is ldd and why should I care?
 Q1c:  How to check the version of OIT
 Q1d:  How to check the version of specific OIT executables or libraries
 Q1e:  How can I run various OIT apps from the command line (textexport, htmlexport, dcexport, exsimple, CaptureOITExport, PDFExport).
 Q2a:  Why do documents not have the same font after conversion?
 Q2b:  How do we fix font problems?
 Oracle product integrations
 Q1:  How is it used by Content Server, URM, InboundRefinery or Enterprise Capture?
 Q2:  What other Oracle products use OIT?
 Q3:  What components on Content Server or InboundRefinery use OIT?
 Q4:  How do I know if/when I should file an OIT bug versus a bug against my product?
 Q5:  How do I file an OIT bug?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.