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Frequently Asked Questions: Outside In Technology (OIT) In WebCenter (Doc ID 1996164.1)

Last updated on MARCH 11, 2022

Applies to:

Oracle WebCenter Content - Version and later
Oracle Outside In Technology - Version 8.4.0 and later
Oracle WebCenter Content: Imaging - Version and later
Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


 The purpose of this document is to answer frequent collaboration questions about OIT in WebCenter products.

Questions and Answers

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In this Document
Questions and Answers
 OIT Product Overview
 Q1:  What is OIT used for or what does it do?
 Q2:  What are some helpful KM notes?
 Installation/Configuration/Platforms/Environment Variables
 Q1:  What platforms are supported?
 Q2:  Where can I find the latest OIT patch for WebCenter?
 Q3:  Why is there a different set of OIT programs for different operating systems?
 Q4:  Why is there only a 32-bit version OIT for linux and not a 32-bit version and 64-bit version?
 Q5:  $LIBPATH or $LD_LIBRARY_PATH or $SHLIB_PATH?  Which is correct?
 Q6:  How do we know when $DISPLAY and/or $GDFONTPATH are needed?  What are these used for?
 Q1a:  What tracing and configuration settings can be used to debug issues involving OIT?
 Q1b:  How to check if all the required shared libraries are installed and available?  What is ldd and why should I care?
 Q1c:  How to check the version of OIT
 Q1d:  How to check the version of specific OIT executables or libraries
 Q1e:  How can I run various OIT apps from the command line (textexport, htmlexport, dcexport, exsimple, CaptureOITExport, PDFExport).
 Q2a:  Why do documents not have the same font after conversion?
 Q2b:  How do we fix font problems?
 Oracle product integrations
 Q1:  How is it used by Content Server, URM, InboundRefinery or Enterprise Capture?
 Q2:  What other Oracle products use OIT?
 Q3:  What components on Content Server or InboundRefinery use OIT?
 Q4:  How do I know if/when I should file an OIT bug versus a bug against my product?
 Q5:  How do I file an OIT bug?

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