"Prerequisite check "CheckActiveFilesAndExecutables" failed." Error When Applying Patch 20042369 to Upgrade to ODI 12.1.3.0.1 (Doc ID 1998086.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Data Integrator - Version 12.1.3.0.1 to 12.1.3.0.1 [Release 12c]
Information in this document applies to any platform.

Symptoms

The following error message is received when trying to apply <Patch 20042369>:

Prerequisite check "CheckActiveFilesAndExecutables" failed.
The details are:

Following files are active :
<ORACLE_HOME>\odi\sdk\lib\msvcr100.dll
<ORACLE_HOME>\odi\sdk\lib\msvcp100.dll
[ Error during Prerequisite for rollback Phase]. Detail: RollbackSession failed during prerequisite checks: Prerequisite check "CheckActiveFilesAndExecutables" failed.

This error is displayed although the dlls are not in use.

Cause

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