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SSL WSRP Portlets stop Working in WebCenter Portal after Enabling TLS1.1 /TLS1.2 Protocol: "Portlet Consumer Error" (Doc ID 1998321.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


When enabling TLS1.1 /TLS1.2 Protocol in WebCenter Portal managed Servers, existing SSL WSRP Portlets Stop Working and the following error occurs.

Existing SSL Portles in WebCenter Portal Pages display:

Portlet Consumer Error


The consumer managed server (WC_CustomPortal or WC_Spaces) shows the following error:

<Mar 20, 2015 1:24:23 AM GMT-00:00> <Error> <oracle.portlet.binding> <BEA-000000> <An error has occurred for Portlet Binding portlet<PORTLET_ID>.
oracle.adfinternal.view.faces.renderkit.core.portlet.ADFPortletServletException: An error has occurred in the ADFPortletServlet
    at oracle.adfinternal.view.faces.renderkit.html.portlet.ADFPortletServlet.process(
    at oracle.adfinternal.view.faces.renderkit.html.portlet.ADFPortletServlet.doGet(

Caused By: oracle.portlet.client.container.PortletContentTypeException: Unexpected content type "null" in WSRPInitCookie response.
    at oracle.portlet.client.techimpl.wsrp.WSRPBaseTerminalPipe.processException(
    at oracle.portlet.client.techimpl.wsrp.WSRPInitCookiePipe.execute(
    at oracle.portlet.client.techimpl.wsrp.WSRPInitCookiePipe.pre(

Caused By: oracle.portlet.wsrp.WSRPRemoteException: java.rmi.RemoteException: ; nested exception is:
    HTTP transport error: Received fatal alert: handshake_failure

Steps To Reproduce:
The issue can be reproduced at will with the following steps:

  1. Enable only TSLv1.2 with the domain as per the following note:
    Note:1936300.1 - How to Change SSL Protocols (to Disable SSL 2.0/3.0) in Oracle Fusion Middleware Products

    In this case:

    • Configure the WebCenter Domain with JDK7.

    • Start the WC_Portlet, WC_CustomPortal and/or WC_Spaces managed servers with the following JAVA_OPTIONS

  2. View the Portlets in WebCenter Portal.
    They will show:

    Portlet Consumer Error



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