The Location Information Is Not Displaying In Sessions Grid (Doc ID 1998896.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Adaptive Access Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

You have imported geolocation data successfully. However, when you list sessions in OAAM, the correct IP address may be listed but the Location column shows "Unknown,Unknown,Unknown" rather than the expected location, such as "Barueri,SaoPaulo,BR" as expected. However, if the session details are viewed, you do see the city, state and country name properly displayed. Why is the location not showing on the sessions list?

Cause

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