Unable To Edit / Delete Asset: "Asset is not present in MySite Cannot view the requested asset because it does not exist in the site in which you are working" (Doc ID 1999357.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

User is able to inspect an asset but not able to edit it.
When attempting to edit, the UI shows an error: "Asset is not present in MySite Cannot view the requested asset because it does not exist in the site in which you are working."

The sites.log shows an exception:

[2015-04-14 15:13:06,344 SGT] [ERROR] [http-apr-8080-exec-9] [com.fatwire.logging.cs] Exception reading file /opt/sites/Shared/ccurl/123/456/myFile.jpg
java.lang.Exception: File not found
    at COM.FutureTense.Util.ftUtil.readByteFile(ftUtil.java:615)
    at COM.FutureTense.Util.ftUtil.readByteFile(ftUtil.java:589)
    at COM.FutureTense.Interfaces.FTVAL.getBlob(FTVAL.java:178)
    at com.openmarket.gator.common.FileValueList.getFileData(FileValueList.java:58)
    at org.apache.jsp.jsp.cs_005fdeployed.OpenMarket.Gator.FlexibleAssets.Common.DetermineImageDimensions_jsp._jspService(DetermineImageDimensions_jsp.java:117)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
...


Cause

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