Some Microsoft Word Documents (DOCX) Containing Smart Art Graphics are Failing to be Full Text Indexed with OIT (Doc ID 1999521.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : UCM 11.1.1.8.10 version, Content Server

Some content items are indexed with info only, this causes the indexer to appear to hang or at least take a long time while it attempts to full-text index the content.  Eventually, it fails to full-text index the content.

Many files have failed full text indexing.


ERROR
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 Text conversion of the file
'path to file' failed
Content has been indexed with Info only. Resubmit should only be performed if the problem has been resolved,


BUSINESS IMPACT
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Content is not full-text searchable, impacts performance of collection rebuilds due to the hang while it attempts to index the files.  Impacts performance of archive import/indexing when migrating content to other environments.

Cause

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