Error Generated when Attempt to Drag and Drop Contents to Favorites Folders: "Cannot copy the items. You don't have appropriate permission to perform this operation." (Doc ID 2000089.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Drag and drop into a favorites folder fails with error:  "Cannot copy the items. You don't have appropriate permission to perform this operation."   Prior to restart of Outlook drag-n-drop of cotent to favorites folder was working.

STEPS TO REPRODUCE:

1) Go to Outlook and browse folders in WebCenter Content (WCC)
2) Select folder in left pane, right click and select "Show in Favorites"
3) Access folder from Favorites in left pane
4) Drag and drop, email/attachment from Outlook inbox to favorite folder
5) Drag and drop will be successful
6) Close and Restart Outlook

AFTER OUTLOOK RESTART
7) Access the WCC favorite in left pane
8) Drag and drop, email/attachment from Outlook inbox to WCC favorite -  Error will generate

Changes

 Outlook restarted on workstation.

Cause

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