Invalid Portal Session and Permission Errors When Portal Admins Try To Edit Templates

(Doc ID 2004604.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Access Portal - Version 11.1.2.2 and later
Information in this document applies to any platform.

Symptoms

Template editors are suddenly no longer able to edit templates in the portal which they could edit previously.

This is manifesting in several ways.

-First as an "invalid portal session" error.

-Internal error (WWC-0006) You do not have permission for this operation. (WWS-30573)

-Error: the listener returned the following message: 404 Not Found.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms