Applet Does not Load on Oracle Access Manager 11g Integration with Temenos T24 BrowserWeb

(Doc ID 2004690.1)

Last updated on MAY 04, 2015

Applies to:

Oracle Access Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer integrated OAM with app "Temenos T24 BrowserWeb ", core banking software.

After OAM authentication , applet never loads. Sometime it loads but shows multiple application menus.

- Oracle Identity and Access Manager 11g R2 11.1.2.2.0
- Webgate 11g 11.1.1.7.0

- OS: AIX 7.1 x64
- Weblogic 12c 12.1.1
- Temenos T24 BrowserWeb
- Identity: Microsoft Active Directory 2012
- OAM Identity Asserter

Steps to Reproduce:
1. Access Temenos T24 BrowserWeb  via OHS/webgate
2. User redirected to OAM for login
3. Login with valid credentials
4.Redirected to Temenos T24 BrowserWeb and applet never loads. Sometime it loads but shows multiple application menus.

Cause

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