Setting Folder As Required in a Rule with Grouping Prevents Check-ins (Doc ID 2006531.1)

Last updated on APRIL 10, 2024

Applies to:

Symptoms

Setting the Folder field to be required in a Rule doesn't work if:

1. You use Grouping in the rule.
2. The field is not listed in the first position in the rule.

When a user navigates to the New Checkin page for the profile using that rule, selects a Folder, and tries to check in an item, it will either keep saying the folder is required even when a folder has already been selected, or it will check the item in but not place it in the folder.

The workarounds are either:

1. Uncheck "Is Group" for the rule.
   
   OR
   
   
2. Move the folder field to the top position in the rule.
   
   

Cause

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