Random Timeout Error When Viewing Assets in Web Mode (Doc ID 2008997.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Webcenter Sites 11.1.1.8.0

The editor displays the following error randomly when Web mode is used to view an asset:
"Timeout Error Unsaved changes may have been lost.All other content is secure."

There is a "Login again" link and it does not ask for credentials when clicked so the session is still ok.

When the issue occurs an error is logged in sites.log:
[2014-10-23 14:03:22,921 EEST] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.cs.ui.framework] Forbidden: Invalid User

Cause

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