WCI: Dbupgradetool.sh Fails With Errors

(Doc ID 2009718.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle WebCenter Interaction - Version 10.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Running the dbupgradetool.sh fails with the following error:

Base library name : openkernelsearch_4-3j
/tasc1h/local/fmw/111/wci_1033/ptportal/10.3.3/bin/native/doc2text: error while loading shared libraries: libsc_ta.so: cannot open shared object file: No such file or directory

OpenLog native: Registered application name portal.vmohsascn099.iatasc1h (local machine only)
Exception in thread "Main Thread" java.lang.RuntimeException: Unable invoke doc2text command /tasc1h/local/fmw/111/wci_1033/ptportal/10.3.3/bin/native/doc2text on itself (received error code 127 but expected 9
doc2text process exited normally with error code 127
       at com.plumtree.openkernel.impl.search.core.PRFSearchGlobals.InitAPILibrary(Native Method)
       at com.plumtree.openkernel.impl.search.SearchService.Init(SearchService.java:81)
       at com.plumtree.server.impl.core.InternalSession.Init(InternalSession.java:183)
       at com.plumtree.server.PortalObjectsFactory.InitLight(PortalObjectsFactory.java:117)
       at com.plumtree.upgrademanager.impl.upgrademanagerui.main(upgrademanagerui.java:85)

Cause

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