When Navigating to WCC Records Dashboard, The Following Error Occurs:"Unable to execute service LOAD_FOLIO_VIEW and function determineID." (Doc ID 2009758.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When navigating to Records > Dashboard > User/Admin

The following message occurs:

 

Unable to execute service LOAD_FOLIO_VIEW and function determineID. The error was caused by an internally generated issue. The error has been logged.



Cause

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