SOA Human Task expires at the last escalation level and disappears from Worklist
(Doc ID 2010193.1)
Last updated on MARCH 29, 2019
Applies to:Oracle SOA Suite - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Workflow Service Engine
A SOA Human Task is configured with 2 escalation levels and an escalation timeout of 1 minute.
The task successfully escalates from original user to level2 and level3 users as expected after 1 minute.
The issue is that the task expires at level3 user (which is the last level ) after 1 minute, and can no longer be viewed in the worklist app.
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