My Oracle Support Banner

WSM-02120 : Unable to connect to the policy access service Error causing inability to Login to Analytics Application (Doc ID 2015844.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Web Services Manager - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM DESCRIPTION
---------------------------------------
In SOA 11.1.1.7, if OPMN services are running only on Primary node, then accessing both managed server URLs is successful.
Starting OPMN services in secondary node will cause the login to any of the managed server URLs to fail.

Primary Managed URL : http://<HOST>:<PORT>/analytics
Secondary Managed URL : http://<HOST>:<PORT2>/analytics

The secondary node log file shows the following error:


WHAT IS WORKING
---------------------------------

When OPMN services are running only on Primary node then accessing both managed server URLs is successful.

ENVIRONMENT
------------
SOA / BI 11.1.1.7
Linux Red Hat Enterprise 4

STEPS
----------
1. Start OPMN services in the BI environment in secondary node
2. Try to access the following URLs:

http://<HOST>:<PORT>/analytics
http://<HOST>:<PORT2>/analytics

3. When prompted for login, try to login; this will cause a login failure.

4. Check the log file in the secondary node



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.