My Oracle Support Banner

WebException: The remote server returned an error: (500) Internal Server Error (Doc ID 2021615.1)

Last updated on DECEMBER 30, 2021

Applies to:

Oracle JDeveloper - Version and later
Oracle Fusion Application Toolkit Cloud Service - Version and later
Generic Windows


This support note describes the "(500) Internal Server Error" sometimes seen when using the ADFdi add-in for Excel and how to proceed with troubleshooting.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Error Explained
 Next Steps
 Internal Note

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.