Cannot Connect Enterprise Capture 11.1.1.9.0 Commit Profile to Older Imaging Versions Using the Webcenter Content Imaging Commit Driver and Error "Status: Failed to Connect to Imaging System. Failed to log in" Occurs (Doc ID 2022226.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Oracle WebCenter Content: Imaging - Version 11.1.1.6.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.
11.1.1.9.0 - WebCenter Capture
11.1.1.6.0 - WebCenter Imaging

Symptoms

When creating a WebCenter Content Imaging Commit Driver in WebCenter Capture 11.1.1.9.0, the User ID and Password are not being accepted. When clicking the "Connect" button to test the connection to the Imaging WebService URL, the following error is received:

ERROR
-----------------------
Status: Failed to Connect to Imaging System. Failed to log in


Stack Trace as seen in Capture_server1.out

java.lang.Error: Undefined operation name getUserRoles
at com.sun.xml.ws.model.JavaMethodImpl.freeze(JavaMethodImpl.java:327)
at com.sun.xml.ws.model.AbstractSEIModelImpl.freeze(AbstractSEIModelImpl.java:104)
at com.sun.xml.ws.model.RuntimeModeler.buildRuntimeModel(RuntimeModeler.java:289)
at com.sun.xml.ws.client.WSServiceDelegate.buildRuntimeModel(WSServiceDelegate.java:762)
at weblogic.wsee.jaxws.spi.WLSProvider$ServiceDelegate.buildRuntimeModel(WLSProvider.java:1026)
at com.sun.xml.ws.client.WSServiceDelegate.createSEIPortInfo(WSServiceDelegate.java:746)
at com.sun.xml.ws.client.WSServiceDelegate.addSEI(WSServiceDelegate.java:737)
at com.sun.xml.ws.client.WSServiceDelegate.getPort(WSServiceDelegate.java:361)
at weblogic.wsee.jaxws.spi.WLSProvider$ServiceDelegate.internalGetPort(WLSProvider.java:978)
at weblogic.wsee.jaxws.spi.WLSProvider$ServiceDelegate$PortClientInstanceFactory.createClientInstance(WLSProvider.java:1083)
at weblogic.wsee.jaxws.spi.ClientInstancePool.takeSimpleClientInstance(ClientInstancePool.java:376)
at weblogic.wsee.jaxws.spi.ClientInstancePool.take(ClientInstancePool.java:232)
at weblogic.wsee.jaxws.spi.WLSProvider$ServiceDelegate.getPort(WLSProvider.java:896)
at com.sun.xml.ws.client.WSServiceDelegate.getPort(WSServiceDelegate.java:344)
at weblogic.wsee.jaxws.spi.WLSProvider$ServiceDelegate.getPort(WLSProvider.java:836)
at com.sun.xml.ws.client.WSServiceDelegate.getPort(WSServiceDelegate.java:383)
at javax.xml.ws.Service.getPort(Service.java:226)
at oracle.imaging.proxy.ProxyServicesFactory.authenticate(ProxyServicesFactory.java:185)
at oracle.imaging.ServicesFactory.login(ServicesFactory.java:376)
at oracle.odc.commit.ipm.IPMSystem.login(IPMSystem.java:1086)
at oracle.dc.admin.view.commitprofile.IPM.IPMCommitManager.doLogin(IPMCommitManager.java:158)
at oracle.dc.admin.view.commitprofile.IPM.IPMCommitManager.login(IPMCommitManager.java:118)

<May 25, 2015 5:27:44 PM EDT> <Error> <oracle.dc.admin.view.workspace.WorkspacesManager> <BEA-000000> <Error logging into WebCenter Imaging
oracle.odc.exception.CommitException: Failed to log in.
at oracle.odc.commit.ipm.IPMSystem.login(IPMSystem.java:1095)
at oracle.dc.admin.view.commitprofile.IPM.IPMCommitManager.doLogin(IPMCommitManager.java:158)
at oracle.dc.admin.view.commitprofile.IPM.IPMCommitManager.login(IPMCommitManager.java:118)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:46)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:190)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:184)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:184)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:184)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:111)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:395)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:115)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:111)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:395)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:115)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.broadcastEvents(LifecycleImpl.java:1100)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:446)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:219)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:211)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:133)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:478)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:478)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:303)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:208)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:180)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:121)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:211)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused By: java.lang.Error: Undefined operation name getUserRoles

 

Cause

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