Login to WebUI Sometimes Fails Due to 500 Error in WCS on WLS Environment (Doc ID 2023779.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When accessing to WebCenter Sites (WCS) WebUI running on WebLogic Server (WLS), login fails due to 500 error after sending ID/password ( http://wcssvr.internet.com:8001/cas/login?service=http%3A%2F%2Fwcssvr.internet.com%3A8001%2Fcs%2Fwem%2Ffatwire%2Fwem%2FWelcome )

When the issue occurs, the log files show the following output. There was no specific output in cas.log.


access.log of WebLogic Server

 

Changes

The issue occurs when the JDBC Data source in WLS, which WCS is using for repository access, has inactive connection timeout enabled (i.e. set the inactive connection timeout to non-zero value).

Cause

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