SSLException when connecting to Sites via CatalogManager direct to Tomcat http application server port, when Tomcat is configured for a SSL-enabled reverse proxy (Doc ID 2029099.1)

Last updated on JUNE 20, 2023

Applies to:

Symptoms

When Sites is running on Tomcat over http, and is accessed via a SSL-enabled reverse proxy, then it is possible to log into Sites UI via the SSL reverse proxy, but it is not possible to log into Sites application server directly using CatalogMover.

The following error is received in sites.log:

[2015-06-03 14:27:21,926 CEST] [TRACE] [http-bio-8080-exec-9] [fatwire.logging.security.context] secureLogin: final URL=https://internal-sites-hostname.customer.com:8080/cs/CatalogManager?ftcmd=login&user
name=fwadmin&ticket=ST-103-C9W1BNNVfSTL2dtT25EA-cas-www.customer.com-1&password=XXXXXX
[2015-06-03 14:27:21,927 CEST] [TRACE] [http-bio-8080-exec-9] @ [fatwire.logging.security.context] Request logon failed with exception:
javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?

Changes

Cause

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