Webservice Throwing Exception After SHA2 and JSSE Enabled - weblogic.wsee.jaxrpc.soapfault.WLSOAPFaultException: Failed to receive message java.io.EOFException: Response contained no data (Doc ID 2029903.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After recently updating the site certificate to use SHA2 rather than SHA1 and enabling JSSE on WebCenter Portal Managed Server, the following error is seen when using https service calls (SOAP call to Webmethod mediator system via https) from the Portal.

java.rmi.RemoteException: SOAPFaultException - FaultCode [{http://schemas.xmlsoap.org/soap/envelope/}Server] FaultString [Failed to receive message java.io.EOFException: Response contained no data[[
-> Response contained no data
] FaultActor [null] Detail [java.io.EOFException: Response contained no data
]; nested exception is:
                weblogic.wsee.jaxrpc.soapfault.WLSOAPFaultException: Failed to receive message java.io.EOFException: Response contained no data
-> Response contained no data


This error is seen in the Managed Server Logs

RemoteException while invoking getBillingAccountForCustomerjava.rmi.RemoteException: SOAPFaultException - FaultCode [{http://schemas.xmlsoap.org/soap/envelope}Server] FaultString [Mediator encountered an error:The service cannot be found for the endpoint reference (EPR) 11.22.33.44/ws/VS_ClarifyPortalServices while executing operation:{com.crmimpl.clfyportal}GetBillingAccountForCustomer service:VS_ClarifyPortalServices at time:12:04:49 PM on date:Jun 24, 2015. The client ip was:11.22.33.44. The current user:Default. The consumer application:null] FaultActor [null]No Detail; nested exception is:
Supplemental Detail       weblogic.wsee.jaxrpc.soapfault.WLSOAPFaultException: Mediator encountered an error:The service cannot be found for the endpoint reference (EPR) 11.22.33.44/ws/VS_ClarifyPortalServices while executing operation:{com.crmimpl.clfyportal}GetBillingAccountForCustomer service:VS_ClarifyPortalServices at time:12:04:49 PM on date:Jun 24, 2015. The client ip was:11.22.33.44. The current user:Default. The consumer application:null

 

Cause

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