OAuth Confidential Client Authentication Fails with "MSAS is unable to contact the external authentication Server error" and NullPointerException in OAM Log

(Doc ID 2030100.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Oracle Mobile Security Suite - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Mobile Security Suite (OMSS) Device and Workspace Enrollment has been implemented with Oracle Access Manager (OAM) 11.1.2.3.

OAuth Confidential Client Authentication Fails with ""MSAS is unable to contact the external authentication Server error" reported on the device.

OAM logs show:

 

Cause

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