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Unable To Play Video In Secure Container (Doc ID 2030228.1)

Last updated on SEPTEMBER 09, 2017

Applies to:

Oracle Mobile Security Suite - Version to
Information in this document applies to any platform.


End users are unable to play video files in the mobile device secure container after registration of the workspace.

In the most common use case, users recieve a link to the video in an email and try to download and play the video.  This leads to an 'error downloading the file, please try again' error.



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