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Emails with PDF Attachments are not Importing with *.pdf Include Mask in Enterprise Capture (Doc ID 2031576.1)

Last updated on OCTOBER 05, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Capture Import Processor Email job is not picking up emails containing PDF attachments when the include mask is "*.pdf", with no error returned.  Changing the mask to "*.*" does allow for the emails to import.

Cause

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In this Document
Symptoms
Cause
Solution
References


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