Unable To Open INBOX In Identity Console For Certain Users ORABPEL-30503 ORABPEL-30010 ORABPEL-30017 (Doc ID 2032266.1)

Last updated on FEBRUARY 17, 2017

Applies to:

Identity Manager - Version 11.1.2.1.0 to 11.1.2.2.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Certain users are unable to open their Inbox view and it errors out saying "Contact Oracle Support" for more help. This issue as its not happening for all users. The error in the logs is

 

Cause

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