Not Able To Login After Restoring Environment From Backup (Doc ID 2034539.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After restoring environment, not able to log into the Admin UI with fwadmin.
Once click login button, the page reloads the login screen with following error message:

"The username or password you entered is incorrect."

The sites.log showed this error:

[2015-07-17 12:32:50,762 EDT] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.request] COM.FutureTense.Common.ContentServerException: Element not found fatwire/wem/sso/ssoLogin Error code:CANNOT LOCATE ELEMENT

Cause

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