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Page Metadata Shown on Page Referring to "orasso.wwsso_app_admin.fapp_process_login" and Portal Pages Malfunctioning After Relocating Metadata Repository to a New Oracle Home (Doc ID 2036770.1)

Last updated on JANUARY 09, 2019

Applies to:

Portal - Version 11.1.1.2.0 to 11.1.1.7.0 [Release FMW11g]
Information in this document applies to any platform.

Symptoms

Access to custom Oracle Portal homepage fails with the following error:

;i=pls%2Forasso%2Forasso.wwsso_app_admin.fapp_process_login%3Fp_app_id%3D; Accept=text/html User-Agent=Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0) Oracle HTTPClient Version 10h X-Oracle-Device.Class=pcbrowser X-Oracle-Device.Name=HTML40 X-Oracle-Device.Orientation=landscape X-Oracle-Device.MaxDocSize=0 X-Oracle-Device.Secure=true PROVIDER=496074929;i=2;n=PORTAL%20CONTENT%20AREA;o=0;R=0; PROVIDER=763239283;i=3;n=OMNIPORTLET;o=0;R=0;L=http://<hostname>/portalTools/omniPortlet/providers/omniPortlet;k=;l=;s=;v=0; signondata=93722:763239283&prov763239283=763239283; PORTLET=38,8151;v=763239283;b=100;t=50;T=OmniPortlet%20timed%20out;D=OmniPortlet;]=2;A=2014_OMNIPORTLET_763239283;p=38_8151_38_8141_8150;i=1;Y=1;e=1;d=1;h=1;a=1;^=1;R=1;c=1;C=0;Z=0;V=1;n=Param1;t=constant;v=HHM899; PORTLET=38,8148;v=763239283;b=100;t=50;T=OmniPortlet%20timed%20out;D=OmniPortlet;]=2;A=2013_OMNIPORTLET_763239283;p=38_8148_38_8141_8141;i=0;Y=0;e=0;d=0;h=0;a=0;^=0;R=0;c=0;C=0;Z=0;V=0; PORTLET=1932;v=496074929;b=20;t=15;T=;D=English%20Job%20Description;]=3;A=1932_tabset_496074929;p=1932_tabset_496074929;i=0;Y=0;e=0;d=0;h=0;a=0;^=0;R=0;c=0;C=0;Z=0;V=11;n=_ts.rid;t=constant;v=1932; n=_ts.tid;t=constant;v=8150; n=_ts.pid;t=constant;v=8141; n=_ts.sid;t=constant;v=38; n=_ts.tp;t=constant;v=; n=_ts.ts;t=constant;v=Tab11; n=_ts.stid;t=constant;v=1; n=_ts.ssid;t=constant;v=0; n=_ts.m;t=constant;v=3; n=_ts.pr;t=constant;v=; n=_ts.sc;t=constant;v=; TEMPLATE=1;c=text/html; #portal-rewrite?a=2;i=38,8148/portal-rewrite#

 

A portal repository trace reveals the real error related to the issue:

[30-JUN-2015 19:34:14] [TRACE] id=1435682054426[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)' ctx=wwctx_api.query_modosso user=MDA321 subscriberId=1 language=us userAgent="Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET" ip=10.26.28.16
Making UTL_HTTP call to mod_osso...
[START-CALL-STACK]
----- PL/SQL Call Stack -----
object line object
handle number name
4bb372fd0 371 package body PROD_PORTAL.WWLOG_API_DIAG
4bb372fd0 591 package body PROD_PORTAL.WWLOG_API_DIAG
4bb372fd0 803 package body PROD_PORTAL.WWLOG_API_DIAG
4bca07230 2143 package body PROD_PORTAL.WWCTX_API
4bca07230 2312 package body PROD_PORTAL.WWCTX_API
4bca07230 1370 package body PROD_PORTAL.WWCTX_API
4bca07230 1411 package body PROD_PORTAL.WWCTX_API
4bcd27f48 2805 package body PROD_PORTAL.WWPOB_PAGE_UTIL
4bcd27f48 4308 package body PROD_PORTAL.WWPOB_PAGE_UTIL
49ee95c50 3846 package body PROD_PORTAL.WWPOB_PAGE
49ee95c50 3321 package body PROD_PORTAL.WWPOB_PAGE
49ee95c50 3094 package body PROD_PORTAL.WWPOB_PAGE
4bb32f290 33 anonymous block
[END-CALL-STACK]
[30-JUN-2015 19:34:14] [ERROR] id=1435682054426[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)' ctx=wwctx_api.get_sso_login_config user=MDA321 subscriberId=1 language=us userAgent="Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET" ip=10.26.28.16
Failed to get sso login config info
[START-ERROR-STACK]
ORA-28759: failure to open file
[END-ERROR-STACK]

 

Changes

The Portal metadata repository has been relocated to a new Oracle Home either due to upgrade or system architecture changes.


Cause

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In this Document
Symptoms
Changes
Cause
Solution


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