Last updated on MARCH 08, 2017
Applies to:Portal - Version 10.1.4.1 and later
Information in this document applies to any platform.
Portal Administrator cannot see the User Portlet on the Administration Page.
Loss of functionality
- Issue is present on the Portal Administration Page
- The Administrator should be able to see the User Portlet
- The Administrator can see the Group Portlet.
- No errors are present
- As the Portal Admin, navigate to the Administer Tab and view the available portlets. The User Portlet is missing.
Significance of loss
As a result the Portal Site cannot be administered correctly. One is unable to control users in this state. This will result in downtime until this is resolved.
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