User Portlet Does Not Render On Page.

(Doc ID 2038074.1)

Last updated on MARCH 08, 2017

Applies to:

Portal - Version and later
Information in this document applies to any platform.


Portal Administrator cannot see the User Portlet on the Administration Page.
Loss of functionality
  - Issue is present on the Portal Administration Page
  - The Administrator should be able to see the User Portlet
  - The Administrator can see the Group Portlet.
  - No errors are present
  - As the Portal Admin, navigate to the Administer Tab and view the available portlets. The User Portlet is missing.

Significance of loss
As a result the Portal Site cannot be administered correctly. One is unable to control users in this state. This will result in downtime until this is resolved.


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