User is unable to see any of the assigned Cases after being added to the Case
Last updated on NOVEMBER 23, 2015
Applies to:Oracle Business Process Management Suite - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
The user is unable to see any of the assigned Cases after being added to the Case using the plus icon. This happens when the user is added directly to the Case using the "+" in the Stakeholders tab, rather than to an existing Stakeholder using the pencil icon. When the user is added this way (with the "+"), it results in a user being added to a new Stakeholder role. When the user navigates to this Case, it shows an error and then it appears that the Case screen is frozen.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms