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"XellerateBootstrapServlet" failed to preload on startup in Web application: "xlWebApp" Error when Staring OIM Managed Server (Doc ID 2040409.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Identity Manager - Version 11.1.2.0.14 and later
Information in this document applies to any platform.

Symptoms

During startup, the OIM managed server is showing Servlet: "XellerateBootstrapServlet" failed to preload on startup in Web application: "xlWebApp" error

error_OIM.txt shows an error during startup, but also Managed server is running.
-----------------

18:43:52 INFO [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] - Nexaweb Server initialized successfully.



<Servlet: "XellerateBootstrapServlet" failed to preload on startup in Web application: "xlWebApp".
java.lang.NullPointerException
  at oracle.iam.platform.utils.cache.Cache.getFromCache(Cache.java:348)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.getCachedObject(OIMMessageResourcesUtil.java:1157)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.loadLocale(OIMMessageResourcesUtil.java:606)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.getXLDefaultAdmin(OIMMessageResourcesUtil.java:540)
  at com.thortech.xl.webclient.util.tcMessageResourcesUtil.getXLDefaultAdmin(tcMessageResourcesUtil.java:169)
  Truncated. see log file for complete stacktrace
>
weblogic.application.ModuleException: [HTTP:101216]Servlet: "XellerateBootstrapServlet" failed to preload on startup in Web application: "xlWebApp".
java.lang.NullPointerException
  at oracle.iam.platform.utils.cache.Cache.getFromCache(Cache.java:348)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.getCachedObject(OIMMessageResourcesUtil.java:1157)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.loadLocale(OIMMessageResourcesUtil.java:606)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.getXLDefaultAdmin(OIMMessageResourcesUtil.java:540)
  at com.thortech.xl.webclient.util.tcMessageResourcesUtil.getXLDefaultAdmin(tcMessageResourcesUtil.java:169)
  at com.thortech.xl.webclient.servlet.XellerateBootstrapServlet.initializeLocalizationUtil(XellerateBootstrapServlet.java:90)
  at com.thortech.xl.webclient.servlet.XellerateBootstrapServlet.init(XellerateBootstrapServlet.java:48)
  at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
  at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
  at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
  at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
  at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
  at weblogic.servlet.internal.StubLifecycleHelper.(StubLifecycleHelper.java:48)
  at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
  at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1981)
  at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1955)
  at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
  at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154)
  at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1518)
  at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484)
  at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
  at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
  at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
  at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
  at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
  at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
  at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
  at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
  at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27)
  at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:671)
  at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
  at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:212)
  at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:59)
  at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
  at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
  at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
  at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
  at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:51)
  at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
  at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:30)
  at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:261)
  at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:220)
  at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
  at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
  at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)
  at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
  at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
  at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
  at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

  at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1520)
  at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484)
  at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
  at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
  at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
  Truncated. see log file for complete stacktrace
Caused By: java.lang.NullPointerException
  at oracle.iam.platform.utils.cache.Cache.getFromCache(Cache.java:348)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.getCachedObject(OIMMessageResourcesUtil.java:1157)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.loadLocale(OIMMessageResourcesUtil.java:606)
  at oracle.iam.platform.utils.OIMMessageResourcesUtil.getXLDefaultAdmin(OIMMessageResourcesUtil.java:540)
  at com.thortech.xl.webclient.util.tcMessageResourcesUtil.getXLDefaultAdmin(tcMessageResourcesUtil.java:169)
  Truncated. see log file for complete stacktrace
>
^C
[oracle@celidmappv1003 ~]$ tail -f /app/u01/app/oracle/Middleware/user_projects/domains/OIM_Domain/servers/WLS_OIM1/logs/WLS_OIM1.out
TaskFlow Registration: IntegratwTaskFlowWithTask.registerTaskFlowWithTask - Reading hwtaskflow.xml
TaskFlow Registration: IntegratwTaskFlowWithTask.registerTaskFlowWithTask - applicationName is worklist
TaskFlow Registration: IntegratwTaskFlowWithTask.registerTaskFlowWithTask - deployed attribute value is true
TaskFlow Registration: IntegratwTaskFlowWithTask.registerTaskFlowWithTask - end
Warning: Starting ADF Library jar post-deployment on WebLogic Server. Is "provider-lazy-inited" init-param missing from LibraryFilter? Ignore this warning if the ADFJspResourceProvider is not being used.
Started: ADF Library non-ADFJspResourceProvider post-deployment
Finished: ADF Library non-ADFJspResourceProvider post-deployment (millis): 48



Cause

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In this Document
Symptoms
Cause
Solution
References


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