Logon Manager Fails To Inject Credentials Into A Web Application (Doc ID 2046412.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Logon Manager fails to recognize and inject credentials into a web application.

Logon Manager is expected to recognize and inject the logon credentials into the web application if there have not been any changes to the application or the predefined application template.

The issue can be reproduced at will with the following steps:
1. Ensure the ESSO-LM client is running.
2. Open the web application in a web browser.
3. Navigate to the logon page for the application.


Cause

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