Workflow Actionable Emails Faile When Mail Client Attaches Signature: "No NID Placeholder"
(Doc ID 2052032.1)
Last updated on AUGUST 16, 2024
Applies to:
Oracle SOA Suite - Version 11.1.1.7.0 and laterInformation in this document applies to any platform.
Symptoms
When a workflow is set up with actionable e-mails and the user actions a task from an e-mail, the task fails to process further when the mail client
adds a signature with an image to the bottom of the reply to e-mail in LOTUS NOTES.
When the signature is removed from the reply mail, the approval is working from email.
The mail can be viewed in Enterprise Manager - SOA Infrastructure Home - Human Workflow Engine Home - Notification Management - Incomming Notification when selecting view content it returns blank.
Error trace:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |