My Oracle Support Banner

Cannot Open A Folder Whose Folder Name Has MultiBytes via IE 11 (Doc ID 2052414.1)

Last updated on MARCH 08, 2023

Applies to:

Oracle WebCenter Content - Version to [Release 11g]
Information in this document applies to any platform.


Using FrameworkFolders in WebCenter Content (WCC)

You cannot access folders whose names include multibyte (Japanese, Chinese, ...) characters.

For example, now I have 2 folders whose names has multibyte characters (Japanese and Chinese) as following:


Then, I try to open the folders, it fails with following error message with garbled mutlibyte characters:

Japanese Folder Chinese Folder



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.