WebCenter Enterprise Capture Error "OCR2FILE failed with error (-1073741515)" When Releasing a Batch On Windows Server 2012 R2 (Doc ID 2052641.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When releasing a batch configured with a Document Output Profile of "PDF Searchable" in the Commit Profile, the following error is returned when executed from a Windows Server 2012 R2.

The below error occurs in the Capture log file :

[2015-08-04T10:06:15.589-04:00] [capture_server1] [WARNING] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 00iUlCAUga8Fw0zmrI02Fz2bmhy2zYYxH0000L^00007d,0] [APP: capture] OCR2FILE failed with error (-1073741515). Please consult an administrator to ensure the Searchable PDF prerequisites are met.[[
oracle.odc.exception.CommitException: OCR2FILE failed with error (-1073741515). Please consult an administrator to ensure the Searchable PDF prerequisites are met.
at oracle.odc.export.PDFSearchable.exportDocument(PDFSearchable.java:186)
at oracle.odc.commitprocessor.CommitProcessor.processBatch(CommitProcessor.java:430)
at oracle.odc.batchprocessor.BatchProcessorBean.processMessage(BatchProcessorBean.java:135)
at oracle.odc.batchprocessor.CommitProcessorBean.onMessage(CommitProcessorBean.java:58)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:103)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:135)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:122)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:193)
at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:113)
at sun.reflect.GeneratedMethodAccessor225.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.oracle.pitchfork.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:68)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:17

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms