"Page Not Found" Error While Login To Portal After Applying SOA Bundle Patch (Doc ID 2053780.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Getting Page not found error while accessing Webcenter portal after applying/integrating SOA patch. Following error is logged in the logs

Spaces logs:
=========
[2015-09-03T10:49:39.406-07:00] [WC_Spaces1] [ERROR] [] [oracle.webservices.jaxws] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xxxx] [ecid: b0dcc1b8931a0d73:-15304baa:14f92236d46:-8000-0000000000007854,0] [APP: webcenter#11.1.1.4.0] [DSID: 0000KyKKtZI0Zr^2tVr2FH1LtzYj000009] Error while invoking endpoint "https://xxxx:8006/integration/services/IdentityService/identity" from client; Client side policies: [oracle/no_authentication_client_policy]; Security Subject: xxxx
[2015-09-03T10:49:39.606-07:00] [WC_Spaces1] [NOTIFICATION] [] [oracle.bpm.common] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xxxx] [ecid: b0dcc1b8931a0d73:-15304baa:14f92236d46:-8000-0000000000007854,0] [APP: webcenter#11.1.1.4.0] [DSID: 0000KyKKtZI0Zr^2tVr2FH1LtzYj000009] Operation exception.[[
javax.security.auth.login.LoginException: Operation exception.
  at oracle.bpm.papi.ora.mgr.OrganizationManager.lookupParticipant(OrganizationManager.java:61)
  at oracle.bpm.papi.ora.mgr.OrganizationManager.lookupParticipant(OrganizationManager.java:41)
  at oracle.bpm.papi.ora.ProcessServiceSessionAdapter.(ProcessServiceSessionAdapter.java:183)
  at oracle.bpm.papi.ora.ProcessServiceAdapter.createSession(ProcessServiceAdapter.java:146)
  at oracle.bpm.workspace.adf.security.WorkspaceLoginBean.initPrincipal(WorkspaceLoginBean.java:126)
  at oracle.bpm.web.security.LoginBean.initSSOSession(LoginBean.java:111)
  at oracle.bpm.web.security.AuthenticationUtil.authenticateModule(AuthenticationUtil.java:194)
  at oracle.bpm.web.security.faces.AuthenticationPhaseListener.authenticate(AuthenticationPhaseListener.java:73)
  at oracle.bpm.web.security.faces.AuthenticationPhaseListener.authenticatePhase(AuthenticationPhaseListener.java:63)
..
..

  at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
  at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: fuego.papi.OperationException: Operation exception.
  ... 76 more
Caused by: ORABPEL-10592

Identity Service soap error.
BPMIdentityService encountered soap error in method invoke with fault "".
Ensure that the soap message is properly formed and has all necessary attributes and elements. Contact Oracle Support Services if error is not fixable.

  at oracle.bpel.services.identity.client.IdentityServiceSOAPClient.convertSOAPFaultException(IdentityServiceSOAPClient.java:258)
  at oracle.bpel.services.identity.client.IdentityServiceSOAPClient.invoke(IdentityServiceSOAPClient.java:214)
  at oracle.bpel.services.identity.client.IdentityServiceSOAPClient.lookupUser(IdentityServiceSOAPClient.java:287)
  at oracle.bpel.services.identity.client.AbstractIdentityServiceClient.lookupUser(AbstractIdentityServiceClient.java:187)
  at oracle.bpm.papi.ora.mgr.OrganizationManager.lookupParticipant(OrganizationManager.java:51)
  ... 75 more

]]
..
..
[2015-09-03T10:49:44.154-07:00] [WC_Spaces1] [NOTIFICATION] [J2EE JSP-00008] [oracle.j2ee.jsp] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: anonymous] [ecid: b0dcc1b8931a0d73:-15304baa:14f92236d46:-8000-0000000000007870,0] [APP: webcenter#11.1.1.4.0] [DSID: 0000KyKL0lg0Zr^2tVr2FH1LtzYj00000A] unable to dispatch JSP page: The following exception occurred:.[[
java.io.FileNotFoundException: /loginPage.jspx
  at oracle.adf.library.webapp.ADFJspResourceProvider.internalFromStream(ADFJspResourceProvider.java:602)
  at oracle.adf.library.webapp.ADFJspResourceProvider.fromStream(ADFJspResourceProvider.java:346)
  at oracle.jsp.parse.XMLUtil.getFromStream(XMLUtil.java:311)
  at oracle.jsp.runtimev2.JspPageCompiler.compileBothModes(JspPageCompiler.java:480)
  at oracle.jsp.runtimev2.JspPageCompiler.parseAndGetTreeNode(JspPageCompiler.java:457)
  at oracle.jsp.runtimev2.JspPageInfo.compileAndLoad(JspPageInfo.java:624)
  at oracle.jsp.runtimev2.JspPageTable.compileAndServe(JspPageTable.java:645)
  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:387)
  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:842)
  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:766)

 

SOA logs
=======

[2015-09-03T10:49:39.739-07:00] [soa_server1] [ERROR] [] [oracle.bpm.services.authentication] [tid: [ACTIVE].ExecuteThread: '42' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: b0dcc1b8931a0d73:-15304baa:14f92236d46:-8000-0000000000007854,1:28499] [APP: soa-infra] Exception[[
exception.71053.type: error
exception.71053.severity: 2
exception.71053.name: Error during destroying BPMContext.
exception.71053.description: Error while destroying BPMContext [user=null][sessionKey=null][token=null][requester=null][objectId=null]. Provide valid BPMContext.
exception.71053.fix: Contact Oracle support if exception can not be fixed
java.lang.NullPointerException
       at oracle.bpel.services.workflow.verification.impl.WorkflowContext.getToken(WorkflowContext.java:361)
       at oracle.bpm.services.authentication.impl.BPMUserAuthenticationService.destroyBPMContext(BPMUserAuthenticationService.java:177)
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
       at java.lang.reflect.Method.invoke(Method.java:597)
       at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
       at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(Reflective

 

Cause

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