"emagent_presetup" Script Fails With Trust Errors On IB Switches On Exalogic Racks (Doc ID 2054496.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 and later
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

When setting up EM Cloud Control Agents on Exalogic Virtual racks 2.0.6.0.0 and above for monitoring the rack, issue with EM Agent preset scripts failing with trust errors on IB Switches is seen.

In Exalogic Life Cycle Tools Kit we have "/exalogic-lctools/bin/emagent_presetup" script which is EM Agent presetup script. emagent_presetup script is used to do the following as per white paper document Oracle® Enterprise Manager Cloud Control Managing and Monitoring an Oracle Exalogic Elastic Cloud Machine.

When running this emagent_presetup, script fails with trust errors on IB Switches. This can be confirmed by looking at emagent_presetup log created after running the script. We can see below errors in the emagent_presetup log.

  • Also running spsh command to go to ILOM prompt when logged into IB Switch as nm2user user also succeeded.
  • So there were no SSH issues or authorization key issues as per above validations. But still the emagent_presetup script execution was failing with trust errors on IB Switches.

    Cause

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