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WebCenter Portal Task Flows Document List Viewer and Document Explorer Don't Display HTML file Content On An IPhone 5 Or IPhone6 (Doc ID 2057346.1)

Last updated on JULY 06, 2020

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


WebCenter Portal Document List Viewer and Document Explorer Task Flows do not display HTML file content on an iPhone 5 or iPhone 6.


 The following steps will show this behavior:

1) Create a simple html file  

For example create a file called test.html that contains the following text:
 <!DOCTYPE html>
 <title>HTML div Tag</title>

 <!-- First group of tags -->
 <div style="color:red">
    <h4>This is the first group</h4>
    <p>List of vegetables</p>

 <!-- Second group of tags -->
 <div style="color:green">
    <h4>This is the second group</h4>
    <p>List of fruits</p>


2) Upload the file to the Documents Page of your Portal.

3) Create a new page in your Portal called: "HTML Display Issue".

4) Add Task Flow Document Explorer.
 -Ensure test.html is present as a file to be selected/opened.

5) Add Task Flow Document List Viewer.
 -Ensure test.html is present as a file to be selected/opened.

6) Add Task Flow Content Presenter.
 -Select test.html (for example: "/WebCenterSpaces-ucm/Enterprise Libraries/<PORTAL_NAME>/test.html")

7) Using
      -An actual iPhone5 (or 6),
      -Chrome - Device view - Inspect Element

      Login to the portal and select the page "HTML Display Issue" previously created.

8) Confirm the display presents 3 areas:
 - Document Explorer
 - Document List Viewer
 - Content Presenter

9) Confirm that the Content Presenter task flow area displays/renders the actual content contained in  "test.html".

10) Click on the Document Explorer link for "test.html".
 -The data contained in "test.html" is not visible, only the metadata regarding the file.

11) Click on the Document List Viewer link for "test.html".
 -A pop-up should appear, and the data contained in "test.html" is not visible, only the metadata regarding the file.

 12) Note that:
 -Using WebCenter Portal Preview Device in Page Edit mode,
     - Using Device Preview -> selecting "iPhone5" emulation
          - Selecting the test.html file in both Document Explorer and Document List Viewer Taskflows, both show the html being displayed/rendered successfully.

 -Using Actual iPhone5 (& 6) does not render successfully.


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