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WebCenter Portal Task Flows Document List Viewer and Document Explorer Don't Display HTML file Content On An IPhone 5 Or IPhone6 (Doc ID 2057346.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.7 and later
Information in this document applies to any platform.

Symptoms

WebCenter Portal Document List Viewer and Document Explorer Task Flows do not display HTML file content on an iPhone 5 or iPhone 6.

Changes

 The following steps will show this behavior:
 ================================

1) Create a simple html file  

For example create a file called test.html that contains the following text:
 -------------------
 <!DOCTYPE html>
 <html>
 <head>
 <title>HTML div Tag</title>
 </head>
 <body>

 <!-- First group of tags -->
 <div style="color:red">
    <h4>This is the first group</h4>
    <p>List of vegetables</p>
    <ul>
    <li>Corn</li>
    <li>Squash</li>
    <li>Cucumber</li>
    <li>Eggplant</li>
    </ul>
 </div>

 <!-- Second group of tags -->
 <div style="color:green">
    <h4>This is the second group</h4>
    <p>List of fruits</p>
    <ul>
    <li>Apple</li>
    <li>Pear</li>
    <li>Orange</li>
    <li>Cherry</li>
    </ul>
 </div>

 </body>
 </html>
 -------------------


2) Upload the file to the Documents Page of your Portal.

3) Create a new page in your Portal called: "HTML Display Issue".

4) Add Task Flow Document Explorer.
 -Ensure test.html is present as a file to be selected/opened.

5) Add Task Flow Document List Viewer.
 -Ensure test.html is present as a file to be selected/opened.

6) Add Task Flow Content Presenter.
 -Select test.html (for example: "/WebCenterSpaces-ucm/Enterprise Libraries/<PORTAL_NAME>/test.html")

7) Using
      -An actual iPhone5 (or 6),
      or
      -Chrome - Device view - Inspect Element

      Login to the portal and select the page "HTML Display Issue" previously created.


8) Confirm the display presents 3 areas:
 - Document Explorer
 - Document List Viewer
 - Content Presenter


9) Confirm that the Content Presenter task flow area displays/renders the actual content contained in  "test.html".

10) Click on the Document Explorer link for "test.html".
 -The data contained in "test.html" is not visible, only the metadata regarding the file.

11) Click on the Document List Viewer link for "test.html".
 -A pop-up should appear, and the data contained in "test.html" is not visible, only the metadata regarding the file.

 12) Note that:
 -Using WebCenter Portal Preview Device in Page Edit mode,
     - Using Device Preview -> selecting "iPhone5" emulation
          - Selecting the test.html file in both Document Explorer and Document List Viewer Taskflows, both show the html being displayed/rendered successfully.

 -Using Actual iPhone5 (& 6) does not render successfully.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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