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Enterprise Capture Batches using a Recognition Job to Delete Separators Cause NullPointer Exceptions in Commit Processor (Doc ID 2058364.1)

Last updated on MARCH 31, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Using a Recognition processor to delete page separators, when the batch goes through the recognition processor and removes any page separators and then is processed by a commit processor, the commit processor throws a Nullpointer error when committing.
The separator pages are removed and the batch is successfully committed correctly, however the Capture logs show the following error:

015-07-24T10:48:23.226-04:00] [capture_server1] [ERROR] [] [global] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>] [APP: capture] [[
java.lang.NullPointerException
at oracle.odc.util.BlobManager.streamBatchItemToClient(BlobManager.java:670)
at oracle.odc.util.BlobManager$9.call(BlobManager.java:636)
at oracle.odc.util.RetriableTask.call(RetriableTask.java:54)
at oracle.odc.util.BlobManager.retriableStreamBatchItemToClient(BlobManager.java:642)
at oracle.odc.batchmanager.BatchManagerSessionBean.extractBatchItemsToDirectory(BatchManagerSessionBean.java:2477)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

When bypassing the Recognition Processor, or if a batch does not contain any page separators, there is no error in the log.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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