"Account Name" Remains Unchanged Even After Update (Doc ID 2058935.1)

Last updated on SEPTEMBER 25, 2015

Applies to:

Identity Manager - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Goal

When we run Reconciliation jobs, the field "Account Name"(Self Service Console > Users > Accounts > Account Name) does not get updated whenever the account name is changed from the endpoint side. Why is that? And also notice that this does change the account information located in the "Detail Information" tab when the account is selected.
 

Solution

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