Unable To Log Into Oracle Portal with ORA-00001 unique constraint Raised for PORTAL.WWSEC_GRUP_UK (Doc ID 2061735.1)

Last updated on MARCH 08, 2017

Applies to:

Portal - Version 10.1.2.3 and later
Information in this document applies to any platform.

Symptoms

The error received by the user on login is as follows.

Error: Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
Unexpected error encountered in wwsec_api_private.add_local_group_profile (ORA-00001: unique constraint (PORTAL.WWSEC_GRUP_UK) violated) (WWC-41417)

Other users may be still able to log into Portal.

Changes

 This error may fallow some system maintenance activity such as changing passwords for schema, network management, etc.

Cause

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