After Enabling Viewer Cache, the Imaging AXF Viewer Generates a Popup Message "Unable To Fully Render Document" for Non-Cached Documents
Last updated on MARCH 14, 2017
Applies to:Oracle WebCenter Content: Imaging - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 11g]
Information in this document applies to any platform.
After enabling Viewer Cache, the AXF viewer will display a message indicating the document in not fully rendered for any image that is not currently cached. This only happens in the AXF Task Viewer or when viewing Documents using the Imaging URL tools.
URL Tool Example:
Pop-up error message:
The message will go away upon selecting OK on the message and the document will actually load in the viewer. This only happens the first time the document is opened if the document does not exist in the viewer cache. If the document is already cached, there is no pop up message.
This issue only happens in Imaging version 22.214.171.124.
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