SOA EM accessibility settings "large Font" and "High Contrast" breaks page access (Doc ID 2065966.1)

Last updated on OCTOBER 14, 2015

Applies to:

Oracle SOA Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

SOA EM accessibility settings "large font" and "High contrast" breaks page access.

After having gone in to a SOA EM page and changed the "Settings" to "Large Font" and "High Contrast" user is no longer able to display the page.

User can go in with other user logins without issue but the one where user changed the settings no longer displays the page contents in the browser.

User tried clearing browser cache, different browsers and user still received a blank page after logging in every case, only for this specific user.

User also tried deleting the user from WebLogic security and recreating the user and this did not work either.

Cause

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