Saved Draft Missing Information (Doc ID 2075384.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Secure Mobile Mail Manager - Version 3.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

Users create new email adding text and save it as a draft in Outlook, when they open it on TouchDown using iPhone the content (text) is missing and when click on the email to edit it, the email body is blank.
This issue only seems to occur on iPhones runing version 3.6.1. iPads and Android are not affected.

Cause

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