Exception while running the Harvester "com.flashline.framework.exception.OpenAPIException:1004Error [1,004]: Error authenticating user. User is required to change password" (Doc ID 2075388.1)

Last updated on NOVEMBER 09, 2015

Applies to:

Oracle Enterprise Repository - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.0.0 version, Authentication

While running the Harvester to harvest any resource(s), the call fails with the below exception:

ERROR
-----------------------
0 [main] ERROR com.oracle.oer.sync.plugin.writer.oer.ALERConnectionCache - failed to get authtoken due to: [{http://schemas.xmlsoap.org/soap/envelope/}server.userexception] [error [1,004]: error authenticating user. user is required to change password.

] [error [1,004]: error authenticating user. user is required to change password.

]
AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: Error [1,004]: Error authenticating user. User is required to change password.


faultActor:
faultNode:
faultDetail:
  {}com.flashline.framework.exception.OpenAPIException:1004Error [1,004]: Error authenticating user. User is required to change password.SEVERE
  {http://xml.apache.org/axis/}hostname:<oracleserver>

Error [1,004]: Error authenticating user. User is required to change password.


  at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
  at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
  at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
  at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
  at java.lang.Class.newInstance(Class.java:442)
  at org.apache.axis.encoding.ser.BeanDeserializer.(BeanDeserializer.java:104)




Cause

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