Unable To Delete File/Folder With A Comma In The Name From Document Explorer (Doc ID 2079022.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Symptoms

When attempting to delete a file with a comma in the name through Document Explorer in WebCenter Portal, the portal returns an error and the file is not deleted.

The error shows:

Unable to delete selected documents or folders.
The selected documents or folders no longer exist.
Please refresh to see the latest content (View > Refresh Content)

Log file shows:

[2015-07-27T09:54:26.012+01:00] [WC_Spaces1] [WARNING] [WCS-07100] [oracle.webcenter.doclib.internal.view.DoclibIdcException] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [DSID: <DSID>] Oracle Content Server error: Unable to delete items. 'fFolderGUID:1/ims_xml.xsd' does not exist.[[
oracle.stellent.ridc.protocol.ServiceException: Unable to delete items. 'fFolderGUID:1/ims_xml.xsd' does not exist.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
at oracle.webcenter.doclib.core.WCPServiceResponse.getResponseAsBinder(WCPServiceResponse.java:86)
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.delete(UCMRepositoryLogic.java:2233)
at oracle.webcenter.doclib.internal.view.action.DeleteUIAction.doDelete(DeleteUIAction.java:77)
at oracle.webcenter.doclib.internal.view.action.DeleteFolderViewUIAction.dialogListener(DeleteFolderViewUIAction.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
<...snip...>

]]
[2015-07-27T09:54:26.016+01:00] [WC_Spaces1] [WARNING] [WCS-07026] [oracle.webcenter.doclib.internal.view.action.DeleteUIAction] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [DSID: <DSID>] Unable to perform the operation. The document or folder may have been deleted or you do not have permission.[[
oracle.webcenter.doclib.internal.view.DoclibIdcException: Oracle Content Server error: Unable to delete items. 'fFolderGUID:1/ims_xml.xsd' does not exist.
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.delete(UCMRepositoryLogic.java:2243)
at oracle.webcenter.doclib.internal.view.action.DeleteUIAction.doDelete(DeleteUIAction.java:77)
at oracle.webcenter.doclib.internal.view.action.DeleteFolderViewUIAction.dialogListener(DeleteFolderViewUIAction.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
<...snip...>
Caused by: oracle.stellent.ridc.protocol.ServiceException: Unable to delete items. 'fFolderGUID:1/ims_xml.xsd' does not exist.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
at oracle.webcenter.doclib.core.WCPServiceResponse.getResponseAsBinder(WCPServiceResponse.java:86)
at oracle.webcenter.doclib.internal.view.UCMRepositoryLogic.delete(UCMRepositoryLogic.java:2233)
... 91 more

]]

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.