Dependent Dropdowns Not Working In User Creation Form (Doc ID 2080510.1)

Last updated on DECEMBER 09, 2015

Applies to:

Identity Manager - Version 11.1.2.2.2 and later
Information in this document applies to any platform.

Goal

Dependent Dropdowns not working in User Creation form

Steps followed:
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Trying to create dependent dropdowns with List of values in the user creation form.

1. Under sysadmin console, reated a user defined field under user attributes called Agency which is a lookup. Also added a couple of values to it.
2. Then created another attribute called Department with it's parent as agency and set this by clicking the checkbox "Constraint list by parent field value selection" and constrained department lookup values based on agency.
3. Then included agency and department attributes in user creation form by customizing the form via self service and changed that to a drop down selection instead of lookup.

Problem:
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After selecting the parent attribute i.e. agency and then select it's dependent dropdown attribute i.e. department, the department dropdown does not restrict the selection to honor the parent i.e. agency's selection. It displays all the values in department dropdown ignoring the dependency.
 

Solution

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