Connection To OAG Analytics RAC Fails When Executing configureserver Script (Doc ID 2081251.1)

Last updated on AUGUST 01, 2023

Applies to:

Symptoms

The database used for Oracle API Gateway Analytics has been moved to a RAC database.
It is necessary to reconfigure Analytics to use the new RAC database as follows:

After running the script and restarting Analytics, the following error is returned:

"There is an error establishing connection to the database. Please check the following:
Ensure that you have created the schema (e.g. with dbsetup);
Ensure that you have configured the server with the correct connection details (i.e. with configureserver)
The database instance exists;
The database user exists and has read permissions;
The server is permitted to connect to the database, e.g. it is not blocked by a firewall, or the database has no grant permissions for the server's host;"

OAG Analytics does not work at this point and monitoring can not be done correctly.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.